Quality
In order to assure the necessary quality in the services and to guarantee the satisfaction of the customers, adequate measures are taken, such as:
Standardized procedures for execution of all activities that can affect the quality of the final product / services;
Qualified labor, with requirements for admission, and training / qualification always when necessary;
Requirements for acquisition, tests and storage of material;
Calibration of measurement and production equipment;
Elaboration of the Quality Plan for each service, approaching all aspects regarding the services, products, resources (including human), necessary inspections, health, environmental and occupational health risks;
Utilization of the pertinent technical standards.
In order to maintain transparency and reliability with its stakeholders, seek to serve with efficiency and quality, in compliance with applicable legal requirements with impartiality, the CCT Conceitual Construções, has established and maintains a Complaints Handling Policy, which provides all stakeholders.
